Seennabis Buyer Protection

Even if the seller messes up, you're covered. Every order on Seennabis is backed by marketplace-side protection — not just a seller promise.

What's covered

Non-delivery

If your order is lost in transit or never ships, we refund the full amount or arrange a re-send — you don't chase the seller alone.

Bad seeds (within reason)

Documented zero-germination on a sealed pack of feminized or autoflower seeds is covered. Submit a photo within 14 days of receipt.

Wrong product

If you received the wrong strain, the wrong seed type, or the wrong pack size, you're covered for a full replacement or refund.

How a claim works

1Contact the seller first — most issues resolve in under 48 hours via the in-app messages.
2Open a Seennabis claim if the seller doesn't resolve within 5 business days, or sooner for non-delivery past the tracking window.
3We review and decide within 5 business days. Photos, tracking, and order ID are all you need — no legal maze.
4Refund or replacement issued directly by Seennabis if the claim is approved — even if the seller disputes it.

What's not covered

Failed grows from environmental issues (heat, light, nutrients, pests)
Non-feminized seeds producing male plants — that's normal genetic variance
Phenotype variation within the same strain (we can't guarantee a specific pheno)
Orders refused or seized at customs in jurisdictions where seeds are restricted

Why this matters

Most cannabis seed marketplaces dump dispute resolution onto the seller and walk away. We don't. Seennabis Buyer Protection means we're the safety net — if a verified seed bank fails to deliver or messes up your order, the marketplace makes it right. That's the difference between a random listing site and a trusted platform.

Shop with confidence

14 verified seed banks. Every order protected.

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